Question 1

Can I talk during the massage?

Accepted Answer

You can choose to speak or remain silent. Your massage therapist will follow your preference. Please express any discomfort or preference freely. On the other hand, if you're in an environment where multiple massages are taking place at the same time, we recommend being discreet and whispering if necessary.

Question 2

Do you offer massage packages?

Accepted Answer

If you are addicted to the benefits of massage therapy like we are, we have everything you need. Check out our packages page .

Question 3

What are your opening hours?

Accepted Answer

Appointment times are between 8am and 10pm, but the times vary from day to day and week to week depending on the availability of the massage therapists and the type of massage you choose.

Question 4

What time will my massage therapist arrive?

Accepted Answer

Your massage therapist will be at your door at the agreed upon time of the appointment.

Question 5

Can I book a specific massage technique?

Accepted Answer

Certainly, you can specify the type of massage you would like when you make your reservation. Visit our team page to see who does what.

Question 6

I feel sick, can I still have my massage?

Accepted Answer

If you are ill, it is best to reschedule your appointment to avoid aggravating your symptoms and potentially contaminating your therapist. Contact us promptly to let us know about your health condition.

Question 7

Is it normal to have soreness after a massage?

Accepted Answer

Yes, it can be normal after a deep massage. By loosening knots, it can create microtrauma and inflammation, and then allow the muscle fibers to realign. Discomfort rarely lasts more than 48 hours. To relieve, use heat, a warm bath, gentle stretching and drink plenty of water. Contact us if the soreness persists.

Question 8

How does a home massage therapy session go?

Accepted Answer

Arrival of the massage therapist with all the necessary equipment. Installation of the equipment Review of your health condition, your needs and preferences for a personalized session Installation on the massage table in complete privacy, same after the massage Validation of pressure and comfort during the massage Return to yourself and get dressed Feedback on the massage and advice Payment according to your preference, if not already done Departure of the massage therapist, the place left as it was when he/she arrived Feel free to communicate your preferences or discomfort during the session. 🌟 You can now continue to relax in the comfort of your home, without the stress of traffic.🌟

Question 9

Are there any contraindications to massage therapy?

Accepted Answer

Yes, there are contraindications. It is important to tell us about your health condition so that we can advise you properly. Of course, we ask you to inform us if you have symptoms of a contagious infectious or viral disease.

Question 10

When should I make another appointment?

Accepted Answer

The assimilation time of a massage is about 48 hours, so this is the minimum time between your sessions. After that, it all depends on the type of massage you received, your preferences, your needs, your availability, your wallet, your insurance coverage, etc. You can discuss this with your therapist.

Question 11

What is the duration of the massage?

Accepted Answer

Your massage will be for the length of time you booked (120, 90, 60 minutes or other). The massage begins when your massage therapist places her/his hands on you.

Question 12

What happens if I'm late for my appointment?

Accepted Answer

It's important to arrive a few minutes before your appointment time to avoid delays and enjoy your entire session. The time you are late will be deducted from your massage time in order to respect the schedule of subsequent participants.

Question 13

Can I get a chair massage if I'm pregnant?

Accepted Answer

Yes, with certain adaptations and by informing your massage therapist. It is advisable to wait until after the first trimester, and to get your doctor's approval.

Question 14

Can I book a same-day in-home massage?

Accepted Answer

Yes it is possible, with a few hours notice. However, the chances of finding an available appointment are much slimmer. Booking a few days in advance will ensure that you are matched with the therapist best suited to your needs.

Question 15

Are there any contraindications for chair massage?

Accepted Answer

Yes, especially in cases of fever, infection, recent injury, recent surgery or certain unstabilized medical conditions. If in doubt, consult your doctor and talk with your massage therapist.

Question 16

What types of massage do you offer?

Accepted Answer

We offer a wide variety of different types of massage, for example: deep tissue, kinesitherapy, sports, fasciatherapy, Swedish, lomi-lomi, Thai, for pregnant women, chair massage, etc. The techniques offered vary from one massage therapist to another .

Question 17

Is it possible to book 2 massages at the same time with two therapists?

Accepted Answer

Yes, we offer simultaneous duo massages. You can select this option when booking on our website. Contact us for more scheduling options.

Question 18

Do I need to tip the massage therapist?

Accepted Answer

A tip is always appreciated, but not required; it is at your discretion.

Question 19

How does an appointment request work?

Accepted Answer

Send your address and availability. Our team checks availability and contacts you to confirm the appointment.

Question 20

Will I receive a receipt for my insurance?

Accepted Answer

You will receive your insurance receipt by email after your session.

Question 21

Can I play my music?

Accepted Answer

Of course you can! We think you'll be even more relaxed with your favourite music. You can also choose from our playlist selection.

Question 22

What are your payment methods?

Accepted Answer

We accept credit cards, Interac e-Transfer and cash. Payment details are confirmed with your appointment.

Question 23

What should I prepare for my massage therapy session?

Accepted Answer

We bring the table, sheets, oils and music. Just leave about 2 m × 3 m of space to set up the table.

Question 24

Can I book with the same massage therapist again?

Accepted Answer

Absolutely! You can choose the time slot that suits you best, directly in the online calendar of your favourite massage therapist.

Question 25

Can I gift an in-home massage?

Accepted Answer

Yes. You can buy a gift certificate for an at-home massage in our gift certificates section.

Question 26

How often can I receive a chair massage?

Accepted Answer

The frequency can vary according to your needs, with a minimum lead time of 48 hours. In the workplace, weekly, bi-monthly or monthly sessions are common. For one-off events, take advantage when the opportunity arises.

Question 27

Can I train after a massage?

Accepted Answer

As a general rule, it is not recommended to do an intense physical workout right after a massage, as it could compromise the benefits of the massage and increase the risk of injury. Take it easy, but it's okay to go for a walk. And of course, this excludes pre-competition activation sports massages.

Question 28

Can my in-home massage also take place at the hotel?

Accepted Answer

Whether you are planning a romantic weekend or are visiting for a convention or any other reason, of course we will come and take care of you at the hotel!

Question 29

Can I choose whether my massage therapist will be a man or a woman?

Accepted Answer

When making an appointment for your massage, you can indicate your preferences.

Question 30

How long should I wait before training after a massage?

Accepted Answer

It is recommended to wait 24 hours, but be aware that you will probably not be at your best yet. The response may also vary depending on the type of massage you received and your personal time to assimilate a massage. Talk to your massage therapist for personalized advice.

Question 31

In which regions is your service available?

Accepted Answer

Our in-home massage services are available in the Greater Montreal area, Laval, the North Shore and the South Shore of Montreal. Stay tuned for more updates. N'hésitez pas à nous contacter. PS: we will travel outside of this area for your events. 🎉

Question 32

What is your cancellation or refund policy?

Accepted Answer

More than 24 hours notice: No charge, refundable or creditable. Less than 24 hours notice: 100% of the booking price will be charged

Everything you need to know about in-home massage!

Do you have any other questions? Feel free to say hello, we love talking about massage therapy!